Notice of PM delaying resolution of complaints on Citizens Portal
Prime Minister Imran Khan takes notice of delay in resolving grievances and resolving grievances on the Pakistan Citizens Portal as per the prescribed procedure. A statement from the Prime Minister’s Office said that some officer’s dashboards were examined It turned out that the complaints were not being resolved according to the instructions and at the appropriate level, a decision was made to resolve them.
Over 5 lakh complaints resolved from Pakistan Citizens Portal: It said that citizens prove the quality of the response, That the system was handed over to the subordinate officers and they often make decisions. The Joint Secretary will be headed by the Prime Minister as directed by the Prime Minister. And the administrative representatives of the Ministry or Division. The technical spokesperson will consist of a spokesman for the departments affiliated with the ministry.
According to the statement, the committee will examine the performance of the designated officer’s dashboard. And so far, unresolved and unresolved solutions will also identify complaint flaws. The Prime Minister’s Office said in a statement That the committee will identify the worst performing officers and the best performing officers. and also report on the ratio of success to the resolution of complaints through the Citizen portal.